Account Help

• Forgot your password?

No worries! Simply click <Forgot your password?> button. A password reset will be sent to your registered email of the account.

• Why do I need an account with Ulempo.?

Creating an account with Ulempo. is an easy way to store your information so that the checkout process is quick and easy. You will have the ability to review your Order Status, Order History, Edit your Profile, and access to an Address Book.

• How do I edit my personal information?

If you would like to view or edit information with your Ulempo account, such as name, email address, phone number, etc, first sign into your account with your username and password. Once you have signed in, click <View Addresses> and now you can edit your profile by clicking <Edit> or delete your addresses located in "My Account". 

• How do I view my order history?

Order history includes the status of recent and previous orders, if you would like to view your order history, first sign into your Ulempo. account with your username and password. Then you will see the list of your previous & recent orders, located under "My Account".